Your privacy is our priority. This policy transparently explains how kissgame collects, uses, stores, and protects your personal information in accordance with applicable data protection laws in Malaysia.
Kissgame takes a responsible and transparent approach to managing each member's personal data. The following are the core principles that underpin our privacy policy.
All data transmitted between your device and kissgame servers is protected with 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide.
Kissgame has never and will never sell members' personal information to any third party for marketing or commercial purposes without your explicit consent.
Member data is stored on servers protected by enterprise-grade firewalls, strict access controls, and regular security audits to ensure no unauthorised access can occur.
Kissgame only collects data that is strictly necessary to deliver the services you use. We do not collect irrelevant information purely for data gain.
You have the right to access, correct, download, or request deletion of your personal data at any time. kissgame provides a straightforward process for exercising these rights.
The kissgame privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for user data protection.
This Privacy Policy ("Policy") describes kissgame's practices regarding the collection, use, disclosure, and protection of your personal information when you use the kissgame website, mobile app, and services ("Platform").
Kissgame is committed to protecting the privacy of every member. We understand that your trust in us depends greatly on how we handle the information you entrust to us. That is why every aspect of data management at kissgame is carried out with care, accountability, and in compliance with Malaysia's Personal Data Protection Act 2010.
By using the kissgame platform, you consent to the collection and use of your personal information as described in this Policy. If you do not agree with the terms of this Policy, please discontinue use of our platform.
When registering or using kissgame services, you may provide the following information:
When you use the kissgame platform, our systems automatically record certain technical information required to keep the platform running smoothly and securely:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identification Data (KYC) | Identity verification, legal compliance | 5 years after account closure |
| Financial Transaction Data | Payment processing, financial audits | 7 years (legal requirement) |
| Game Activity Log | Security, fraud detection, support | 2 years |
| Device Technical Data | Account security, unauthorized access detection | 90 days |
| Session Cookies | User experience, auto-login | Per browser settings / 30 days |
Kissgame uses your personal information solely for the purposes stated below:
You may withdraw consent to receive marketing communications at any time through your account settings or by contacting the kissgame support team. Withdrawing consent will not affect your use of the service.
Kissgame does not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are specific situations where kissgame may need to share certain information with carefully selected third parties:
To process your deposits and withdrawals, kissgame works with licensed and trusted payment processors. Information shared is limited strictly to what is required to complete each transaction, and all our payment providers are bound by strict confidentiality agreements.
Kissgame may be required to disclose your personal information to relevant authorities where mandated by law, court order, or directive from a regulatory body with jurisdiction over our operations.
Kissgame engages certain third-party services for platform operations such as cloud server hosting, analytics platforms, and cybersecurity tools. All such providers are subject to data processing agreements that ensure they handle your information in accordance with the standards set by kissgame.
Important: kissgame will not share your personal information with any third party beyond the purposes stated in this Policy without first obtaining your explicit consent.
The security of your personal data is a responsibility we take very seriously. kissgame implements multiple layers of technical and organizational security to protect your information from unauthorized access, loss, alteration, or disclosure:
Kissgame uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the kissgame platform.
Under Malaysia's Personal Data Protection Act 2010 and kissgame's internal policies, you have the following rights regarding your personal information:
In the course of its operations, kissgame may transfer some of your personal information to servers or systems located outside Malaysia. Any such transfer is carried out ensuring that the recipient complies with data protection standards equivalent to or exceeding Malaysian legal requirements.
Kissgame exclusively uses cloud and infrastructure service providers that hold internationally recognised security certifications such as ISO 27001 and SOC 2, ensuring your data remains protected regardless of where it is physically processed.
Kissgame reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any significant changes will be communicated to members via an in-platform notice or email at least 14 days before taking effect.
We encourage you to review this Privacy Policy periodically. Continued use of the kissgame platform after any changes constitutes acceptance of the updated terms. The date of the last update is always displayed at the top of this page.
If you have any questions, concerns, or complaints regarding how kissgame handles your personal data, or if you wish to exercise any of your rights as a data subject, please contact our Data Protection Officer team via:
Privacy Email: [email protected] – The kissgame privacy team will respond to your enquiry within 3 working days. For more complex requests such as data deletion or data export, the process may take up to 30 days.
You may also file a complaint with the Malaysia Department of Personal Data Protection if you believe kissgame has failed to meet its data protection obligations under Malaysian law. kissgame will fully cooperate with any official investigation conducted by the relevant regulatory body.
Contact the kissgame Data Protection Officer for any requests relating to your personal information.
Response within 3 business days
Kissgame fully respects your rights as a data subject. The following are rights you may exercise at any time.
You have the right to obtain a copy of all personal information kissgame holds about you in a readily readable format.
If any of your personal information is inaccurate or outdated, you have the right to request that kissgame correct it promptly.
You may request deletion of your personal data, subject to any legal retention requirements applicable to kissgame.
In certain situations, you may request that kissgame temporarily restrict how we process your personal information.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your personal data for direct marketing purposes or in certain other circumstances at any time.
Join over 500,000 Malaysian players who have trusted kissgame to protect their personal information while enjoying a fun entertainment experience.